WebMD redesigns its 'symptom checker' tool

WebMD has redesigned its Symptom Checker tool, used by 75 million people every month, to improve usability and accuracy in providing users with an outline of most relevant clinical data to make informed health decisions.

First introduced in 2005, the WebMD Symptom Checker has been redesigned based on feedback from users, medical experts, academics and researchers. The redesign includes a user interface designed to streamline the user experience by using a diagnostic engine used by physicians to support clinical decisions. WebMD has also incorporated a map of clinical symptomology and diagnoses in easy-to-understand language and covers three times more symptoms and potent conditions than the original version.

"The WebMD Symptom Checker is our flagship tool that consumers turn to each month for information on their health concerns," said WebMD CEO Steven L. Zatz, MD. "Our redesign reflects our commitment to continually improving the experience of consumers when seeking answers to their health questions.  We take very seriously our role in the consumer healthcare experience, and we have enhanced the tool to deliver the most accurate results possible."

The Symptom Checker is integrated with WebMD’s Physician Directory to assist uses in finding care for their specific health issues.

"Providing accurate, trustworthy medical information is our core mission," said WebMD Medical Director Michael W. Smith, MD, MBA, CPT. "We are confident that this completely redesigned Symptom Checker will empower users with even more personalized and helpful information than ever before, while making it easy for them to connect with a health care professional to get the medical care they need."